How this works, in writing.
The rules the system actually enforces about your money and your metal.
Everything below is true of the system today and enforced in code, not merely intended. It is not the final customer agreement — that is being drafted with counsel and will replace this page before any money moves. Until then, nothing here creates a contract, and the proof of reserves page is where you can check the part that matters most.
- 01
We never hold your money
There is no balance, no wallet and no float. Each debit exists to buy a specific quantity of metal and is tied to that purchase. If a debit fails or is returned, the money goes back to the account it came from — we do not hold it for you.
- 02
The metal is your property, not a promise from us
From the moment your purchase settles, the metal is allocated to you. We never lend it, lease it, pledge it as collateral, or pay a return on it. We hold no lien over it and no right to sell it without your instruction. If we failed tomorrow, it would not be ours to distribute.
- 03
You choose the amount, within what you authorized
Your bank authorization covers a range — $25 to $5,000 a month — and you set any amount inside it. Changing to an amount outside that range needs a new authorization. We tell you before any debit that differs from your usual amount.
- 04
You can stop at any time
Pause the monthly purchase, change the amount or the day, or withdraw the bank authorization entirely, all from your account page. There is no contract term, no notice period and no cancellation fee. Metal already in the vault stays yours whichever you do.
- 05
New metal is held for 90 days
A bank transfer can be reversed for months after it settles; metal that has left the vault cannot be recalled. So each purchase is withdrawable 90 days after the payment that funded it cleared. The hold follows the payment, not your account — metal you bought last year is available even while last week's is held.
- 06
Taking delivery costs money, and we publish what
Storage is included; fabricating bullion and shipping it is not. The fees are on the pricing page before you sign up rather than at the moment you try to leave, there is a one-ounce minimum because the flat fee makes anything smaller uneconomic, and you are quoted every form you qualify for, cheapest first. Any sales tax due on a delivery is separate from those fees.
- 07
You are buying at a spread, and we show you it
We buy from a dealer and sell to you at a margin over the price we actually executed at — not over the price we quoted you. Your purchase history shows what you paid per ounce, what the market was, and what our fee was, on every single purchase.
- 08
You cannot send metal to anyone else
No transfers between accounts, no gifting, no paying anyone in metal. This is a deliberate limit, not a missing feature: a transferable metal position is a different regulated product entirely, and building one would change what this company is.
- 09
We are not advisers
We sell physical precious metals. We do not give investment, tax or legal advice, and nothing here is a guarantee of value or return. Metal prices fall as well as rise.
Questions about any of this go to hello@monthlyounce.com. If something on this page ever disagrees with what the software does, the software is what you should trust and we want to know about it.